We aim to make being a Progressive Networks customer an enjoyable and stress free experience. The terms and conditions of using our service are laid out with this in mind and our Code of Conduct has been fully approved by OFCOM. If you have any queries about our terms of use, please email our customer services team.

Progressive Networks provides Internet access, web, email and application hosting and additional services. Progressive Networks reserves the right to suspend or cancel a customer's access to any or all services provided by Progressive Networks when Progressive Networks decides that the account has been inappropriately used or otherwise.

Note, all our services are covered by the General Terms and Conditions below, in addition please see any service specific terms and conditions as below.

Our business is continually evolving and as such we reserve the right to change our Terms and Conditions when necessary. It is your responsibility to ensure that you are

By signing up for any of our services you agree to be bound by all the Terms and Conditions listed here.

• General Terms and Conditions
• Broadband Terms and Conditions
• Dial-up Terms and Conditions
• Web Hosting Terms and Conditions
• Dedicated Server Terms and Conditions, and SLA
• Domain Name Terms and Conditions
• Acceptable Usage Policy
• Privacy Policy
• Reporting misuse of Progressive Networks' systems
• Complaint Escalation